What is a lone worker safety phone and what is it used for?
A lone worker safety phone is a safety device designed for employees who work alone, without immediate assistance from colleagues.
In the event of an incident such as a medical emergency, a fall or an aggression, it allows an alert to be triggered and the worker’s location to be transmitted quickly.
It is both a prevention tool and a rapid response solution, now considered essential in many professional sectors.
What is the difference between a lone worker safety phone and a lone worker device?
The term lone worker protection refers to the need: ensuring the safety of isolated workers.
A lone worker device refers to the technical solution used to meet that need.
A lone worker safety phone is therefore a type of lone worker device, specifically designed to offer:
higher robustness
long battery life
advanced communication capabilities
How does a lone worker safety phone work?
A lone worker safety phone can trigger alerts manually or automatically in case of danger:
Dedicated SOS button: one press immediately sends an alert
Automatic detection: fall, prolonged immobility or abnormal tilt
Accurate location tracking: GPS outdoors, Wi-Fi or Bluetooth indoors using beacons
Secure alert transmission: voice call, SMS or IP protocol (SIA DC-09) to a monitoring centre or supervision server
Which sectors need a lone worker safety phone?
Employers are legally required to ensure the safety of lone workers.
As a result, lone worker safety phones are widely used across many sectors:
Industry and maintenance: technicians working alone on site
Logistics and transport: drivers, delivery personnel, warehouse operators
Public services and facilities: cleaning staff, road maintenance workers, remote workers
Private security: patrol officers, guards, surveillance agents
How to choose the right lone worker safety phone?
Before equipping your teams, several key criteria should be considered:
Durability and compliance: IP68 protection, MIL-STD-810H certification
Battery life: long-lasting, removable battery
Ease of use: physical SOS button, configurable automatic alerts
Audio quality: powerful loudspeaker for noisy environments
Flexibility: dual SIM, practical accessories (belt clip, armband, docking station)
Product focus: the e-RG360 by Magneta
At Magneta, we offer the e-RG360, a lone worker safety phone designed for demanding environments:
Compact, rugged design with a 3.0’’ touchscreen, easy to use one-handed
Pre-installed Emerit© alert application, ready to use out of the box
IP68 protection and MIL-STD-810H certification for extreme conditions
Removable 3000 mAh battery for optimised autonomy
Powerful 105 dB loudspeaker, ideal for noisy environments
Full alert modes: SOS button, tilt detection, immobility detection
GPS, Wi-Fi and Bluetooth positioning for maximum location accuracy
The e-RG360 is a reliable and high-performance solution to effectively protect lone workers.
FAQ – frequently asked questions
Is a lone worker safety phone mandatory?
The law does not impose a specific type of equipment, but employers are required to implement appropriate measures to protect lone workers. A dedicated safety phone is a widely adopted and effective solution.
Can a standard smartphone replace a lone worker safety phone?
A standard smartphone can run an application, but it does not provide the same level of robustness, reliability or advanced safety features as a dedicated lone worker device.
How much does a lone worker safety phone cost?
Prices vary depending on features and configurations. In all cases, the investment remains low compared to the safety, legal compliance and risk-prevention benefits.
